Loved Quo’s fresh approach to systems thinking. Their passion for redesigning our business around what truly matters to our customers was a fantastic fit with our culture.Martin Milliner, Director of GI Claims, LV=

Systems thinking for me is about listening to the customer and being able to deliver what matters to them, whilst also making sure we have a strong commercial focus...Customer Claims Handler, LV=

Since systems thinking has come into effect, I feel that my job satisfaction has increased dramatically. I have a clearer understanding of the journey for our customers, which gives me even more confidence when guiding my people on making commercial decisions.>Customer Operations Leader, LV=

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