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Articles Archives - Quo-Change

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Customer service

How can improving service be the ticket to your organisation’s success?

We all know that there’s more to business success than simply providing a great service. There are other considerations such as cost and productivity to take into account. However, it could be that focusing too much on efficiency isn’t actually the road to success. It might even be making your organisation less efficient. Here’s how […]

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job design

The benefits of job design on engagement

On February 13th, at an event which aims to bring ‘HR Rebels’ together, Allison Sheard. will be speaking amongst a group of HR leaders who are changing the status quo in their industries. In this interview she speaks about the importance of Job Design in increasing employee engagement, and improving service.

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